We've Got the Answers to Your Online Gambling Questions

Gambling is a major form of entertainment for Australians, and online casinos are making it more accessible than ever. Are you thinking about entering the rewarding realm of real money games, but still have a few questions about how it all comes together? Check out our list of the top questions we've been asked over the years, along with the answers that have been carefully compiled by our team of online gambling enthusiasts.

  • Is online gambling profitable?
    Online gambling is a lucrative industry, with operators in Australia and all over the world raking in billions of dollars per year. If you're looking for a fun way to play some games and possibly win some cash, online gambling might do the trick. Just remember there are no guarantees, and you cannot expect to win or make a profit every time you play.
  • Are there times I can't play?
    We strongly advise you not to play while driving, operating heavy machinery or enjoying date night with your other half. Other than that, you're pretty much free to play whenever the urge strikes, as all online gambling operators are open 24 hours a day, 7 days a week.
  • Which online casino bonus is best for me?
    Casino bonuses are a matter of personal choice, based primarily on the type of online gambler you are. If you're just getting into the game, a no-deposit or welcome bonus might be best for you. If you frequent your favourite online gambling sites, however, progressive bonuses and loyalty rewards may be more your thing. Find out more in our guide to bonuses
  • How do I unlock my casino bonus?
    Each online casino will have their own set of rules and requirements for unlocking casino bonuses. Some require you to deposit money into your account or play a few rounds, while others will make a bonus available to you as soon as you sign up. Always check with the specific online gambling operator you are on to make sure you understand, and qualify for, their bonuses.
  • Are there fees for deposits or withdrawals?
    Many of the payment methods accepted by the top online gambling operators in Australia charge no fees for transferring money into and out of your online casino account. You may, however, be subject to certain banking fees when paying by debit card or direct deposit, so familiarise yourself with your chosen payment method's fee structure, so you don't incur any unnecessary charges.
  • Can I play online for free?
    Absolutely! This is one of the instances where online gambling beats casino betting. Most online casinos will offer you a variety of free play games, so you can try them out and get into your groove before playing for real cash.
  • Do I have to download software to my mobile?
    No - not unless you want to. We feature a number of instant play online gambling sites that require no downloads or installations. To play at any of these online casinos, all you need is a stable Internet connection and a working web browser.
  • How do I collect my casino winnings?
    This is where things start to become even more fun! Playing is all good and well, but if you strike a big jackpot or win a major hand at poker, you'll want to turn those chips into cash you can actually use in the real world. Most online gambling operators offer you a variety of ways in which you can withdraw Australian dollars. When it's time to cash out, all you have to do is pick your preferred payment option and specify the amount.
  • What is the smallest deposit needed to play online?
    Some casinos don't allow deposits at $10, while others will let you get started for as little as $1. If you're not keen on spending more than a couple of bucks, simply scroll through our fantastic selection of real money online casinos to see which ones offer the lowest minimum deposit amount. If you do choose to start small, just remember that you might be missing out on a large match bonus.
  • Can I use my account on my desktop or tablet?
    Yes - and on your mobile phone! Many online gamblers like to play on a variety of devices, depending on where they find themselves at different points during the day. For this reason, most online gambling operators will allow you to create an account that can be used across several devices, giving you access to your funds and favourite games any time of the day.
  • How long after creating an account can I play?
    As soon as your online casino account has been created and verified, you can start playing right away! Just remember that if you're playing for real money, you will be asked to supply documentation proving that your information is correct at some point after opening your account.
  • Is my money secure?
    This is a fair and very common question in the online gambling world. All the sites we've tested and featured utilise advanced encryption software and other security measures to keep your money and information safe, so you won't have to worry about a thing!
  • Is my personal information safe?
    Absolutely! The Web can be a scary place, and we understand people's reluctance to enter personal info where it might become compromised. Fear not, fellow online gamblers - we've made sure that all our sites have the best encryption software installed, so your personal information remains personal. You can read more in our guide to gambling security.
  • Can new casinos be trusted?
    Yes, but only if you find them through With new casinos offering such amazing bonuses and incentives, you may find it difficult to determine which ones are trustworthy. We know exactly what to look out for, so all the latest online casinos you'll find here are 100% legit.
  • Can people cheat when playing in online casinos?
    Cheating is a difficult thing to attempt at any casino, however, strict audits and Random Number Generator testing at all reputable online casinos make it pretty much impossible. There may be many online casinos out there, but the Aussie online gambling community is a tight group, and any cheaters or attempts at cheating will be exposed without a doubt.
  • How do I know a good online casino from a bad one?
    This one can be a little tricky, especially if you're new to the online casino scene. Our experts have been trying and testing sites for years, so we know which big and small signs to look out for. Always check online casinos for registration certificates and validations from reputable organisations in the online casino industry.
  • Are online casino games fixed?
    Most definitely not! Online casinos make use of advanced RNGs to ensure that each roll of the dice, or spin of the wheel is completely fair and free from external interference. The RNGs also undergo regular testing to ensure they haven't been tampered with or programmed to deliver specific results. Of course, if you're not convinced, you can always opt for the live dealer casino games, where you can actually watch via video as the croupier spins the Roulette wheel or deals the Blackjack or Baccarat cards.
  • Is there a benefit to using no-download games?
    You mean besides allowing you to log on and play within minutes? Just kidding! Besides saving you time, the benefits of playing no-download games include saving space on your mobile device or computer hard drive, as well as reducing the risk of accidentally installing viruses, malware and spyware.
  • What casino game has the best chance of winning?
    Theoretically, Blackjack is the casino game with the best odds for players, since it has the lowest house edge (seldom more than 1%) and very simple rules. Even though Slots and Pokies are incredibly popular, these games rely on luck alone and therefore offer the same odds for beginners and professional players.
  • What casino games are good for beginners?
    If you're never, ever done any kind of gambling in Australia, or online gambling at an international site, you may want to start with Slots. These games require no skill and no strategic thinking, so anyone can play. If you prefer to try one of the popular table games, Blackjack is by far the easiest to learn, and it should only take few free games before you've got the hang of it.
  • What is the minimum age to play at an online casino?
    No online casino will allow players under the age of 18 to register, while a number of casinos may even require players to be at least 21 years old. Thanks to strict account verification processes, underage gambling in Australia and abroad is not possible.
  • Will gambling in Australia remain legal?
    Offline gambling has been legal in Australia since the first casino opened in 1973, and continues to bring in large sums of money for our government. While the operation of online gambling sites and portals from within Australia has been outlawed since the ascension of the 2001 Interactive Gambling Act, there's nothing to indicate that the offline gambling in Australia, or indeed online gambling by Australians at offshore casinos, will become illegal anytime soon.
  • Where can I get help for a gambling problem?
    Have you ever hidden your gambling from your family or those closest to you? Do you ever gamble and regret it immediately afterwards? Have you ever borrowed money to top up your online gambling account? If you answered YES to any of these questions you may have a gambling addiction, and should seek advice from Gambling Help Online. They offer 24/7 support and counselling to any Australian online gambler who needs it.
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